Shipping & Delivery

Last updated: May 30, 2024

Welcome to GamShop.co.uk

Thank you for shopping with us. The following Shipping and Delivery policy outlines the terms and conditions regarding the shipping and delivery of products purchased from GamShop.co.uk.

Dispatch Time

  • Processing Time: All orders are processed within 1-3 business days (Monday-Friday) after receiving your order confirmation email. Please note that orders are not shipped or delivered on weekends or holidays.
  • Order Confirmation: You will receive a confirmation email once your order has been processed and dispatched. This email will contain details of your order and a tracking number.

Shipping Methods

Royal Mail 48: We use Royal Mail 48 as our primary shipping method in UK. This service aims to deliver your parcel within 2-3 business days after dispatch. Delivery within the EU can take up to 5 business days.

Shipping Rates

Standard Shipping: Shipping charges for your order will be calculated and displayed at checkout. The cost of shipping is based on the weight and dimensions of the items purchased, as well as the destination of the shipment.

Delivery Time

  • Estimated Delivery Time: Once dispatched, your order should arrive within 2-3 business days via Royal Mail 48. Please note that delivery times may vary based on your location and any unforeseen circumstances. Delivery within the EU can take up to 5 business days.
  • Tracking Your Order: You will receive a tracking number in your order confirmation email. You can use this tracking number to monitor the status of your shipment via the Royal Mail tracking service at Royal Mail Tracking Website.

Delivery Issues

  • Delayed or Lost Packages: If your package has not arrived within the estimated delivery time, please contact us at contact@gamshop.co.uk with your order number and tracking information. We will assist you in locating your package.
  • Incorrect Address: Please ensure that the shipping address you provide is correct. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer. If a package is returned to us due to an incorrect address, you may be responsible for any additional shipping fees to re-ship the package.

International Shipping

Availability: At this time, we only ship within GB and EU. We do not offer international shipping outside these regions.

Shipping Restrictions

PO Boxes and APO/FPO Addresses: Please note that we do not ship to PO Boxes or APO/FPO addresses.

Damaged or Lost Items

  • Damaged Items: If your order arrives damaged, please contact us immediately at [your-email@yourwebsite.com] with your order number and photos of the damaged items. We will work with you to resolve the issue as quickly as possible.
  • Lost Items: If you believe your package has been lost in transit, please contact us at [your-email@yourwebsite.com] with your order number and tracking information. We will initiate an investigation with Royal Mail and keep you updated on the status of your package.

Changes to This Policy

GamShop.co.uk reserves the right to update or modify this Shipping and Delivery policy at any time. Any changes will be posted on this page, and your continued use of the website after such changes have been posted constitutes your acceptance of the new terms and conditions.

Contact Information

If you have any questions or concerns about our Shipping and Delivery policy, please contact us at:

  • Email: contact@gamshop.co.uk